How often should I use my Actilean ski?
It's really up to you how often you use it but as with any exercise, we'd recommend 3 times per week but by all means it doesn't mean you should limit yourself to this!
Everything however should be in moderation and it's as equally important not to over do yourself. If at any point something doesn't feel right, stop immediately and seek professional medical advice. We would also recommend seeking medical advice before starting any form of exercise regime.
What surface should I use my Actilean ski on?
Actilean ski should be used on a hard, smooth surface (tiled and wood flooring is perfect) as otherwise undesired wear can occur and void your warranty. In addition to this, we'd also recommend our 'Actilean Surface' as this provides a grippy surface for you to roll on; meaning you can really push out and load your effective outside leg/ ski.
Could I injure myself using my Actilean ski?
It's a silly question! As with any form of exercise there are risks and so you must take as many precautions as possible. Avoid areas with obstructions/ onstacles, try not to 'roll' further than you're capable of and always wear shoes with grippy soles.
You use the products at your own risk (as do we) and agree to us taking no liability of injuries or loss that may occur during or after the use of Actilean products.
What if there's a fault with my product?
If your product has developed a genuine fault within the first 12 months of purchase then we'll simply replace it free of charge. We may ask for you to send us pictures showing the damange, return the item and for proof of purchase (whether this be from us directly or one of our retialers. We are NOT able to cover damaged caused by what we deem to be wear and tear/ use.
Are there other similar products?
Not that we are aware of! Actilean products are unique and we apply for patents to stop others using our good ideas!
We've spent lots of time identifying the perfect production method, finding manufacturers and then creating the brand. It took 5 years from original idea to product (yes, we had a lot of cups of tea inbetween and many trips to the mountains).
What's included in my purchase?
Your purchase includes the items you bought! If you opt to buy an Actilean Ski you will find a pair of rollers to be used under each foot held together with a velcro strap. Other items such as the Acti Mat will ONLY be included if purchased or advertsied as a free gift.
Do I wear ski boots whilst using Actilean Ski?
No, please don't! Wearing ski boots will A) not be safe and B) cause damage and wear to your product. We recommend either bare feet or a well soled pair of trainers (we personally always use our runners!) but not anything with too harsh a sole e.g. trail shoes, studed football trainers or formal shoes.
Does my shoe size matter or can I buy different sizes?
Actilean Ski is designed to fit MOST shoe sizes. If you are aware that you have large feet then simply measure and check that the 40cm surface will be long enough for your feet. We only offer the product in one size as this mostly fits all.
How should I store my Actilean products?
Actilean products should not be stored in a warm place as it can cause surfaces to 'stick'. Normal room temperature is accpetable (21 degrees celcius is judged as 'normal' in this instance. Actilean Ski is provided with a velcro strap the keep the product together. This should be used when not in use to help the product retain its shape. Keep the instructions/ guide inbetween the Actilean Ski when they're in their storage position to help retain the PU leather grip surface and reduce risk of it sticking together.